
The New Age of Digital Exclusion: Is AI Creating a New Form of Illiteracy?
As artificial intelligence (AI) becomes increasingly integrated into every aspect of our lives, a new kind of digital exclusion is emerging—one that goes beyond the traditional concepts of alphabetism and lack of internet access. This exclusion stems from a lack of understanding and ability to interact with AI technologies, creating a modern form of illiteracy: AI illiteracy. In the same way that traditional illiteracy prevents individuals from accessing education, employment, and opportunities, AI illiteracy threatens to leave many people behind in a rapidly evolving world. The widespread adoption of AI tools—from automated customer service bots and predictive algorithms to advanced machine learning models—requires a baseline level of knowledge to utilize effectively and responsibly. Without this understanding, individuals may find themselves excluded not just from using these tools, but from making informed decisions in a society increasingly shaped by AI. ...

