The Spreadsheet Tragedy — Emerson's Compensation, Applied to Software
Ask any list of the most important pieces of software ever shipped, and four categories always appear: the operating system, email, word processing, and the spreadsheet. Of the four, the spreadsheet is the strangest. It is simultaneously the most empowering tool ever handed to a non-programmer and the largest ungoverned repository of business logic on the planet. VisiCalc, then Lotus 1-2-3, then Excel, did something no compiler or IDE has ever managed: they let a financial analyst, an operations manager, a school administrator encode real domain expertise — pricing models, forecasting logic, inventory rules — without asking anyone’s permission and without writing a single line of what programmers would recognize as code. That is the gift. It is also, by Emerson’s law, exactly where the bill comes due. …